Privacy Policy

Last Updated: April 25, 2026

Nordwood Dom (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.nordwood-dom.com, or make purchases from our store.

1. Company Information

Company Details:

Registered Company Name: Kel zorg
Brand/Webshop Name: Nordwood Dom
Address: Zwolseweg 287, 7412 AJ, Deventer, The Netherlands
Chamber of Commerce Number (KvK): 89035054
Email: info@norwood-dom.com

2. Personal Data We Collect

We may collect the following personal data:

Contact Information: Name, email address, phone number, billing/shipping address
Payment Information: Payment method details (processed securely by third-party providers; we do not store full card information)
Account Information: If you create an account, username and password
Website Usage Data: IP address, browser type, pages visited, device type, and analytics data
Marketing Preferences: If you subscribe to newsletters or promotions

3. How We Use Your Data

We use your data for the following purposes:

To process and fulfill orders
To communicate about your order or account
To improve our website and customer experience
To send promotional offers if you have opted in
To comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, our legal basis for processing your personal data includes:

Contractual Necessity: To fulfill orders and deliver products
Consent: For marketing communications
Legitimate Interests: To improve our services and prevent fraud
Legal Obligation: To comply with tax, accounting, and legal requirements

5. Sharing Your Data

We may share your personal data with:

Service Providers: Payment processors, shipping carriers, IT and hosting providers
Legal Authorities: If required by law or in response to legal requests
Business Transfers: In the event of a merger or sale of the company

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary for:

Fulfilling orders and providing services
Complying with legal and tax obligations
Marketing purposes (if consent is given)

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your personal data
Restriction: Limit processing of your data
Objection: Object to direct marketing or certain processing
Data Portability: Receive your data in a portable format

To exercise these rights, contact us at info@norwood-dom.com.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences via your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

If you purchase from outside the EU, your data may be transferred to countries with different data protection laws. We ensure adequate safeguards are in place to protect your data in accordance with GDPR.