Terms of Service

Welcome to Nordwood Dom! By accessing or using our website, www.nordwood-dom.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. General Information

Company Details:

Registered Company Name: Kel zorg
Brand/Webshop Name: Nordwood Dom
Address: Zwolseweg 287, 7412 AJ, Deventer, The Netherlands
Chamber of Commerce Number (KvK): 89035054
Email: info@norwood-dom.com

Nordwood Dom is a Dutch company primarily serving customers within Europe, but we may also sell products worldwide.

2. Acceptance of Terms

By using our website or placing an order, you confirm that you:

Are at least 18 years old or have parental/guardian consent to purchase;
Agree to abide by these Terms of Service and all applicable laws and regulations;
Accept that Nordwood Dom reserves the right to amend these terms at any time. Updated terms will be posted on this page.

3. Products and Orders

All products are described as accurately as possible. Images are for illustrative purposes; actual products may vary slightly.
Prices are displayed in Euros (EUR). We reserve the right to change prices at any time without prior notice.
When you place an order, you receive an order confirmation by email. This email does not constitute acceptance of your order; your order is accepted once we dispatch the products.

4. Payment

We accept payments via the methods displayed at checkout.
Payments must be completed in full before shipment.
All payments are processed securely through trusted third-party providers.

5. Shipping and Delivery

Shipping times vary depending on your location. Estimated delivery times will be provided at checkout.
Nordwood Dom is not responsible for delays caused by third-party shipping providers.
Risk of loss or damage transfers to the customer upon delivery.

6. Returns and Refunds

You have the right to return most items within 14 days of receiving your order, as per EU Consumer Rights Directive.
Returned items must be unused, in original packaging, and include all accessories.
Refunds will be processed to the original payment method within 14 days of receiving the returned product.
For full details, please review our Return Policy.

7. Intellectual Property

All content on www.nordwood-dom.com, including text, images, logos, and designs, is the property of Nordwood Dom or its licensors.
You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Nordwood Dom is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We make reasonable efforts to ensure accurate product descriptions, but we cannot guarantee that all information is error-free.

9. Privacy

Your personal information will be processed according to our Privacy Policy, which is incorporated by reference into these Terms.

10. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of The Netherlands.
Any disputes arising from these Terms shall be resolved exclusively in the courts of Deventer, The Netherlands, unless otherwise required by mandatory EU consumer protection laws.