Shipping

At Nordwood Dom, we aim to get your order to you quickly and safely.

1. Order Processing

• All orders are processed within 24–48 hours after payment is confirmed.
• Orders placed on weekends or public holidays will be processed the next business day.

2. Delivery Times

• Standard delivery usually takes 5–7 working days for European destinations.
• Delivery times for international orders may vary depending on customs and local postal services.

3. Shipping Costs

• Shipping costs are calculated at checkout and depend on your location and selected shipping method.

4. Tracking Your Order

• Once your order ships, you will receive a tracking number by email.
• You can use this number to track your package until it arrives.

5. Damaged or Lost Packages

• If your package arrives damaged or is lost in transit, please contact our Customer Service immediately.
• We will work with the carrier to resolve the issue or arrange a replacement.

6. Notes

• Delivery times are estimates and cannot be guaranteed due to factors beyond our control (customs delays, postal strikes, weather, etc.).
• Please ensure your shipping address is correct to avoid delays.